What does Ubuntu need (if anything) to be 'as good' as the big name OSes? By 'as good', I mean as easy or pleasant to use for the normal (non-geek) user.
Well, Ubuntu is already well on the way. I think it is just as easy, or easier, to handle than Windows. For me, it installed more easily than Windows XP, which basically failed - that's what persuaded me to switch to Ubuntu the laptop I'm typing on now.
I can't speak for MacOS, since it is a long time since I used a Mac, but I know from others' comments that it leads the way in user-friendliness. It should, of course, since Apple has the luxury of exactly matching the hardware and software.
What does Ubuntu still lack?
(a) You still have to deal with a command line. It's only just below the pretty, friendly surface. I had to do so on my very first day with Ubuntu, when my printer wouldn't work. I found the solution, via Google, but it wasn't pretty. I know many Linuxites think that the command line is one of the best features you could wish for, but I don't. And the world agrees with me. Would you expect to delve into the code that underlies the programming of your washing machine? I thought not.
(b) Windows programs don't work. Well, I can't make Word 2002 work. Don't mention Wine or Crossover. They do not hack it. And don't tell me of the wonders of Open Office. I've written about that in previous blogs. I need Word, both for compatibility and for ease of use - simply because I have years of experience with it and a whole host of settings, etc., that make it do what I want.
That's about it. So, Canonical, fix it, please.
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